Frequently asked questions
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Why should I trust Warlu for my transactions?
We are duly registered with the government. So, there is little risk of us running away with your money. Besides, if we do not deliver on our promise of securing your transactions, it damages our reputation and puts us out of business.
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Who initiates a Transaction on Warlu?
Right now, only the buyer can initiate an escrow transaction, but we're working on that. Soon enough, sellers will be able to initiate transactions too.
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How much does Warlu charge for its escrow services?
Warlu charges a flat rate of 3% for transactions. This charge may be borne by either or both transacting parties.
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What happens to the transaction in the case of a disagreement between the buyer and seller?
In the case of conflict between the buyer and seller, one of the parties will open a dispute with Warlu's customer care. Customer care will then look into the details of the transaction and resolve the conflict amicably using our terms and conditions as a guide. (Note: Warlu has mechanisms to ensure that the claims by both parties are valid before taking any action)
Any more questions
Leave them here, we'll be glad to give them a look. Also, feel free to send us a message here, we want to connect with you
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