Terms
By accessing this platform, you are agreeing to be bound by these its Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using this platform. The materials contained on this platform are protected by applicable copyright and trade mark law.
Disclaimer
Warlu accepts no liability of the process for delivery of the goods and services in subject. All conditions of goods and services is handled by the seller. Our objective is to ensure funds are held in trust for a period of time and transferred safely to the approved beneficiary.
Limitations
In no event shall Warlu be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the platform properly, even if our authorized representative has been notified orally or in writing of the possibility of such damage.
Disputes.
All disputes will be mediated by a Warlu Dispute Resolution and Compliance Agent. All involved parties (buyers and/sellers) are to make themselves available for the mediation process. Any involved party that refuses to participate in the dispute resolution process forfeits his/her right to a fair resolution of the disputed claims.
Governing Laws
Any claim relating to Warlu shall be governed by the laws of the State /Country of where Vahlid is domiciled without regard to its conflict of law provisions.
Dispute Resolution Process
Our approach to dispute resolution is friendly and inclusive. Versions of events by disputing parties are investigated and weighed against the recorded facts of the transaction in subject. This is done professionally by our Compliance Unit through a mediation style, in order to ensure an amicable solution is reached. The following terms are applicable to any initiated dispute:
1. Dispute on any transaction must be initiated while the transaction is still valid.
2. A seller can initiate a dispute when his/her money hasn’t been paid after goods and/or services has been inspected, certified, and received by buyer.
3. A Buyer’s obligation is to ensure goods and/or services meet his/her conditions before validating the transaction (funds released to Seller), however, a buyer can initiate a dispute to ensure funds are returned to him/her, once the Seller doesn’t meet the agreed conditions for the goods and/or services.
4. Buyers and Sellers must participate in and respond to any raised dispute being resolved by our Compliance Unit.
5. All parties (especially Buyers) are advised to maintain financial and ethical responsibilities during transactions. Any flagged inappropriate behaviours will be recorded and reported to the relevant authorities for further actions.